At Owl we do things differently, here you can read some of the wonderful comments from our customers.
Customer feedback is vitally important to our continuous improvement, which is why we love to hear about your experience.
We just celebrated our first anniversary in our new home built by yourselves. My husband and I would like to take a moment to say thank you for the extra time Owl Homes team spent finishing our new home within agreed timescales despite variety of challenges. We would like to recognise Samantha and Les for their professionalism, advice, dedication and commitment to providing exceptional product and customer service, which are truly appreciated. Their positive attitude and genuine desire to make customers happy shines through everything they do. We are delighted with our purchase and wish your staff and business all the best going forward and many satisfied customers
Thank you also to Sheila who has liaised between us and the building team and been a support when needed. We love the position of our plot and the location of the site itself. we are slowly overcoming our original lack of storage issues with some creative thinking to utilise any unused spare space
In terms of marketing, sales and advice I cannot fault the level of service. In particular Sheila Bradford was wonderful and right from day one helped make the momentous occasion a pleasurable and comfortable experience. Her friendly approach and guidance proved to be a great help to me personally and I very much appreciated the support offered throughout. My initial impression of the finished home is that the style and finish is wonderful. I will settle into the house over the next few weeks and provide feedback on any issues but right now I am feeling very excited and can’t wait to experience my brand new home.
Firstly, I'd like to say that we received excellent service from Sheila; she has been really helpful all along, very friendly and basically absolutely fantastic. Secondly, since moving in, Tom, the site manager and his colleague Ollie have also been exceptional. We love our new home and are really pleased to have moved here. The quality of Owl Homes is amazing.
The standard of our home truly exceeds our initial expectations, we honestly couldn't be happier. The customer care we have received has been outstanding, so friendly and helpful. Owl homes have taken away the stress, and it has been such a smooth process from beginning to end. I cannot recommend Owl enough!!
We would like to say a big thank you to all of you at Owl Homes. We have bought our first ever home, and it is perfect. We think that credit should be given where credit is due, and we would like to especially thank Steve, the assistant site manager, for making our journey of moving into our first home very comforting.
My new home is truly is a beautiful house, so thank you to Owl Homes. It is everything I wanted and more in a new home. A huge thank you for Sheila, who has helped me every step of the way, her understanding of me being vulnerable in these unprecedented times has been outstanding, to say the least.
We had another house reserved in the area, but lockdown gave us more time to research. We were instantly in love with the house and the area, and Shelia could not have been the more perfect person to guide us through our first house purchase; she went above and beyond to help us.
Firstly, I would like to say Owl Homes has been absolutely fantastic from start to finish. , I really felt as if Owl Homes genuinely cared about me, which sometimes is not really the case once a sale has been made. Normally I would recommend some constructive criticism but I honestly cannot fault my experience with Owl Homes; even during the pandemic I was looked after above my expectations.