Cookie Policy

Introduction

As is common practice for professional business websites, the Owl Homes website (which covers all  pages and links processed under the primary domain: owlhomes.co.uk) uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This policy details what information is gathered by Cookies, as well as how they are used and why they sometimes need to be stored on a device. The policy will also explain how you can prevent these cookies from being stored, however please note this may downgrade certain elements of the website’s functionality, or prevent them from working correctly.

What are cookies

A cookie is a small file which asks permission to be downloaded to your computer, mobile or tablet when you visit a website or use an app. Cookies are widely used to make websites work more efficiently, remembering user preferences given and helping to identify ways to improve your overall experience. Other cookies are used to provide you with advertising which is more tailored to your interests. The cookies collect information in an anonymous form; no personal or sensitive information is stored in the browser cookies. They are just unique ids that provide information about the number of visits, where a visitor has come from and the pages they have visited. Cookies may also be used to ensure any advertisements you see online are more relevant to you. Cookies will also provide us with information about how our website is used so that we can make sure the website is as up-to-date, relevant and as error-free as possible.

How we use cookies

Owl Homes only use browser cookies to measure non-personal information. We use cookies to better understand how our visitors use our site to ensure we continually provide the best user experience. We use the information to compile reports based on the volume and acquisition of our visitors and the pages that have been visited.

We also use cookies to personalise content and ads, so we can tailor its operation to your needs.

Cookies that we use

We use cookies for the following purposes;

• Necessary/Essential cookies – These cookies are required for the operation of our website.

• Authentication cookies – we use cookies to identify you when you visit our website and as you navigate our website.

• Analytical/performance cookies  – we use cookies to help us analyse the use and performance of our website and services.

• Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

• Targeting – These cookies help us to show you more relevant ads based on the pages you have visited and the links you have followed. We also use these cookies to align our website content.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. Cookies used by our services providers are as follows;

• We use Google Analytics to analyse the use of our website and gather information about our website using cookies. This helps us generate reports about the use of our site. Google’s privacy policy is available here.

• Our website is built by Property HQ and hosted on their platform, their privacy policy is available here.

• Targeting is used to show you more relevant ads; we use Globespan media/Whathouse, their privacy policy is available here.

In all cases, any data and cookies stored from the website will all be managed and handled in line with the latest European regulations on data protection (GDPR). For more details on this and how your data is managed and processed, as well as your rights in relation to your data please read our Privacy Policy.

Managing cookies

You can withdraw your consent from cookies at any time; Most browsers allow you to refuse, accept and delete cookies. You can access cookies saved in your browser by visiting your browser settings. Here you will be able to manage your cookies.

Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to a website. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use within the website.

Other tracking technologies

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like tracking pixels. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email linking to the website. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functionality.

Updating this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.