At Owl Homes, creating beautiful, high-quality homes is only part of our mission. Equally important is the journey our customers take with us - from the first enquiry to the day they step through their new front door, and beyond. That’s why we’re incredibly proud to announce that Owl Homes has been rated Excellent on Trustpilot, based on reviews from the people who matter most: our homeowners.
This outstanding rating reflects more than just customer satisfaction- it confirms our commitment to delivering a seamless, supportive, and rewarding experience at every stage of the buying process. For us, Trustpilot is not just a platform; it’s a mirror of the standards we set across every touchpoint of the customer journey.
Our 'Excellent' Trustpilot rating validates the care and attention we pour into every aspect of our work, from thoughtful design and robust build quality to transparent communication and post-completion support. It shows that our customer-first ethos is making a meaningful difference and helping to redefine expectations in the new homes sector.
Achieving and maintaining a five-star standard is only possible thanks to the dedication of our office and site teams, our trusted partners and our experienced suppliers. We are deeply grateful to everyone who plays a role in bringing the Owl Homes promise to life each day.